Exchanges & Refunds

WE ACCEPT EXCHANGES & REFUNDS WITHIN 14 DAYS OF DELIVERY.

If you’d like to exchange your purchase, please send it back for an exchange within 14 days from the date you receive it. If 14 days have gone by since you received it, unfortunately, we can't offer you an exchange or refund.

To be eligible for an exchange or refund, your item must be in pristine condition, unworn, in the original box. Exchanges will be processed and shipped out within 1-2 business days. For refunds, there is a $10 restocking charge and will be processed within 2-4 business days. Please contact us for a postage paid return label: info@europeanheels.com

This policy applies only to online purchases.